Bj live Privacy Policy — How is your information kept secure?

Last Updated: January 2025

Data Protection Privacy Mobile Secure

Why is it important to read this privacy policy?

At bj live, your privacy is our highest priority. This policy details what types of information we collect, why we collect it, how we store it, and under what circumstances it is used. When you register, use, or contact us through our platform, you are considered to have accepted the terms of this policy. We are always committed to ensuring the trust and security of users in Bangladesh. You are encouraged to read this policy carefully before using our services.

Data Collection

Only the necessary information is collected.

Data Protection

All data is protected with encryption technology.

Your Control

You have the right to view, modify, or delete your personal information.

What information do we collect and how do we use it?

Personally Identifiable Information

During registration, we collect your name, mobile number, date of birth, and national ID information. This information is used to verify your identity and ensure the security of your account. It is also required for age verification, as our services are intended for adults only. If any of your information changes, you can have it updated through our support team. Providing false or incomplete information may delay account verification. All collected information is used solely for internal platform purposes.

Financial & Transaction Information

Necessary payment information is collected during deposits and withdrawals, but full card numbers or bank passwords are never stored. All financial data is protected with industry-standard encryption technology. Transaction history is retained solely for account management and dispute resolution purposes. Certain transaction information may be provided to relevant authorities to comply with anti-money laundering regulations and legal obligations. We regularly audit our systems to ensure the security of financial information. All transactions in Bangladeshi Taka (৳ BDT) are conducted through secure channels.

Device & Usage Information

Information about the device, operating system, or browser you are using may be automatically collected. This information helps us resolve technical issues on the platform and improve user experience. Your IP address is logged for security verification and fraud prevention. We analyze your activity patterns on the platform in order to provide a more personalized service. This information is never sold to third-party advertisers. Push notification permissions on devices are optional for mobile app users.

Data Sharing & Third Parties

Bj live never sells your personal information to third parties for commercial purposes. However, limited data sharing may occur with trusted service partners such as payment gateways, identity verification agencies, or IT infrastructure providers. These partners are bound by strict confidentiality agreements and may only use the information received for their designated tasks. Information may be provided to relevant authorities when required by court order or legal obligation. Users will be notified in a timely manner if there is a change in company ownership. You can contact our support team at any time to learn more about how and where your information is used beyond our boundaries.

Your Rights & Choices

You have the right to view, correct, or request deletion of any information stored in your account. If you wish to close your account, contact our support team and all information beyond legal obligations will be deleted. You can manage marketing messages or promotional notifications through your account settings. You have the option to set your cookie preferences by adjusting your browser settings. For any data protection complaints or questions, please notify our support team directly. We are always committed to protecting your privacy rights and strive to respond promptly to any request.

Policy Updates & Contact

This privacy policy may be updated at any time, and the date of any changes will always be noted at the top of the page. You will be notified of significant changes via your registered mobile number or in-app notifications. Continued use of the platform after any changes will be considered as your acceptance of the updated policy. For any privacy-related questions or concerns, please contact us at: [email protected]. Our team will endeavor to respond to your request within business days. Your trust is our greatest asset, and protecting it is our primary responsibility.

The most frequently asked questions about privacy

No, bj live never sells your personal information to third parties for commercial purposes. Even when limited information is shared with trusted service partners for necessary tasks such as payment processing or identity verification, those partners are bound by strict confidentiality agreements. Your information is not shared with any government agency except when required by legal obligation. We take the utmost precautions to protect your data.

Upon requesting account closure, all personal information beyond legal obligations will be deleted. However, records of financial transactions are required to be retained for a specified period as determined by applicable laws in Bangladesh. To request account closure, contact us at [email protected]. The process typically takes a few business days to complete.

All personal and financial information is protected with industry-standard SSL encryption technology. Our servers undergo regular security audits and modern firewall systems are in place to prevent unauthorized access. Passwords are never stored directly but are kept in hashed form. Measures are in place to quickly detect and prevent any unusual activity related to data security.

Have more questions? We're here to help

If you'd like to learn more about our privacy policy or data protection, our support team is always here for you.

English বাংলা